Founded in 2022, Haven Rest Retreat was founded by two sisters, Catherine Mengue, a psychotherapist specializing in mental and emotional well-being, and Tatiana van den Bergh, a certified personal development coach, who have created a unique space for rest and renewal abroad for people. Since 2024, it has managed the Haven Rest Retreat's website, where it collects and processes certain personal data. It is essential for the company to respect the privacy of internet users. For this reason, HRR has adapted its practices to the provisions of the General Data Protection Regulation (GDPR).

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Data Controller

 

Catherine Ndong, Co-director, processes the personal data of internet users as the person responsible for placements abroad.

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Personal Data and Processing Purposes
 

HRR collects personal data from internet users who contact the association through the following means:

• Signing up for the newsletter,

• Submitting a testimonial,

• Becoming a client of the company,

• Filling out the booking form,

• Enrolling in a program organized by the company.

HRR keeps a written record of the personal data processing activities carried out on the website.

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Retention Period for Personal Data
 

HRR is committed to retaining this personal data, unless otherwise legally or regulatorily required, for a maximum of five years from the last contact with the internet user, whether initiated by the association or the user. At the end of this period, or upon explicit request to booking@havenrestretreat.com, the association agrees to destroy any copies of personal data it holds.

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Only the testimonials collected on the website are kept indefinitely due to their secondary purpose, which is archival and historical. The internet user can request the modification or deletion of their testimonial at any time by writing to booking@havenrestretreat.com.

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Security of Personal Data

HRR is committed, as part of its obligation of means, to taking all necessary precautions and implementing appropriate technical and organizational measures to ensure an adequate level of security and to protect internet users' personal data from alteration, destruction, and unauthorized access.

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Internet Users' Rights Regarding Their Personal Data
 

Internet users can exercise their rights to access, rectify, erase, object to, restrict the processing of, and port their personal data, as well as the right not to be subject to an automated individual decision and the right to withdraw their consent regarding the personal data they provide.

 

To exercise any of these rights, a request should be sent via email to the following address: booking@havenrestretreat.com. The association commits to responding as quickly as possible, and no later than within one month from the receipt of the request.

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Confidentiality of Personal Data
 

HRR guarantees the confidentiality of the personal data processed and ensures that authorized personnel involved in processing said personal data are also committed to respecting this confidentiality obligation.

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Google Analytics

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HRR uses Google Analytics to track the visits of internet users on this site. Cookies are used by Google Analytics to collect this data. To comply with new regulations, Google has included a modification in the data processing which internet users can view on the following page: Google.

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